Privacy Policy

Last Updated: September 2026

PMax Print respects the privacy of its customers and website visitors.

Egypt's primary personal-data legislation is Personal Data Protection Law No. 151 of 2020, which regulates the processing and protection of personal data.

1. Information We May Collect

When you use PMax Print, we may collect information such as your name, email address, telephone number, WhatsApp number, delivery or meeting information, order history, product customization details, uploaded 3D files, submitted images or designs, custom-print requests, reviews, and website usage information.

We may also collect technical and analytical information relating to website visits, product interactions, and advertising performance.

2. Payment Information

PMax Print does not currently collect or store bank-card details through the website.

Payments are currently made externally using InstaPay.

Customers send payment evidence through WhatsApp.

Our internal systems may record information such as the associated order number, expected payment amount, payment-verification status, transaction reference where recorded, verification date, and the administrator who approved or rejected the payment.

3. How We Use Information

Personal information may be used to process and manufacture orders, personalize products, communicate with customers, verify payments, arrange delivery or collection, prepare custom or bulk quotations, provide customer support, improve the website, prevent fraud or misuse, and operate business analytics.

4. Customer Files

Customer design files may be stored using secure cloud-storage services.

Private files such as STL, 3MF, OBJ, or customer-specific designs are not intended for public access.

Submitting a file for manufacturing does not give PMax Print permission to publicly distribute or sell that file unless separate permission has been obtained.

5. Sharing of Personal Information

PMax Print does not sell customer personal information to advertisers.

Information may be processed by technology providers necessary to operate the website, such as authentication, hosting, database, storage, monitoring, or analytics providers.

Information is shared only to the extent reasonably necessary for those services or as otherwise required by law.

6. Advertising

PMax Print may display advertisements, sponsored content, affiliate links, or featured partners.

We may measure advertising performance through metrics such as impressions, clicks, and click-through rate.

Viewing or clicking an advertisement does not automatically provide the advertiser with a customer's name, telephone number, WhatsApp number, order information, or uploaded files.

6.1 Browsing Activity and Recommendations

To show features such as "Recently viewed", "Customers who viewed this item also viewed" and personalized recommendations, the website may record which product pages are viewed, products added to the cart and orders placed.

For visitors who are not logged in, this activity is linked only to a random, anonymous browser identifier stored in a cookie — not to a name, phone number or email. For logged-in customers it may be linked to the account to keep recommendations consistent across devices.

This information is used only to improve recommendations, product pages and the shopping experience. It is not sold and is not shared with advertisers. You can clear it at any time by deleting the site's cookies in your browser.

7. Data Retention

Information may be retained for as long as reasonably necessary to complete orders, maintain transaction records, provide support, resolve disputes, prevent fraud, operate the business, and comply with legal obligations.

8. Your Information

Customers may contact PMax Print to ask about personal information associated with their account, request correction of inaccurate information, or raise concerns about how their information is being used, subject to applicable legal retention obligations.

For privacy-related enquiries:

WhatsApp: +20 109 894 1077